I-V-Lee Carpet is Kernersville’s Premium Carpet Cleaning Specialist!
Let’s face it; it’s tough to get excited about the need to clean your carpets. At I-V-Lee Carpet we understand how you feel. So we try our best to make this process as seamless for you as we can. It’s our desire to get in and do the job efficiently with as minimal “downtime” to you and your lifestyle as possible.
Let’s share some answers to the three most commonly asked questions we receive almost everyday.
How long should we wait to have our carpets cleaned?
Imagine, you have a new born baby, a roaming toddler with a sippy cup
full of red Kool-Aid, or you’re an allergy suffere, perhaps you’re the
proud owner of a new puppy or kitten, or maybe you’ve just given up
trying to get your children to take their shoes off at the door. You can
see that each situation is very unique. Each one of you could require a
different answer to this question; however, most carpeting
manufacturers recommend a professional cleaning every 12 to 18 months.
Visit our Manufacturer’s Recommendations and Spotting Tips for more details.
Aren’t all carpet cleaning companies roughly the same?
No. As with any industry, carpet cleaners run the gamut from Bubba working out of the back of his car, to the low-price, high-volume franchises. There are five important values which distinguish a real carpet care professional from run-of-the-mill carpet cleaners: Reputation, Experience, Education, Systems, and Guarantee. In addition to these values I-V-Lee Carpet has a 12 step cleaning process for maximum soil removal, returning your carpet, as close as possible, to factory exit condition.
I-V-Lee Carpet has a Reputation that is second to none. The area’s most seasoned Carpet Retailers, Interior Designers, and Realtors refer our services exclusively. I-V-Lee Carpet is Experienced in cleaning all carpet and fabric types, as well as every soiling condition known to our industry. Combined, our staff has over years of on-site experience. I-V-Lee Carpet takes Education seriously and is certified by the IICRC which is the world’s most recognized body of certification for carpet and upholstery cleaners. We hold Master & Journeymen Cleaning Technician designations, which are the highest certifications available. I-V-Lee Carpet’s cleaning Systems are the most advanced on the market, getting maximum soil removal and maximum spot removal without leaving a sticky residue or over-wetting your carpet. I-V-Lee Carpet offers a 100% money-back Guarantee. If you are not completely satisfied, we will return at no charge to address the problem area. If you are still unsatisfied, we will honor our money back guarantee. Through these five values and I-V-Lee Carpet’s 12 step cleaning process we are able to provide you with the most outstanding service experience ever.
What is it about I-V-Lee Carpet that makes the company so unique?
Let’s just try and pretend for a moment that the finest equipment, safest products and certified technicians in Central North Carolina don’t even matter. When was the last time a tradesman of any kind was at your home? Did they treat it with care and concern? Or did they leave you with a bigger mess to clean up when it was all said and done? How about hidden surprises in their final bill? What about being on time? How comfortable where you with their technicians being inside your home?
These are all feelings that every person at I-V-Lee Carpet understands intimately. We want you to know that we share your concerns about your family and home with you. We promise to protect your home and its contents with every protective tool in our arsena. We’ll use corner guards and other protection devices to keep from scratching your beautiful walls and woodwork. You’ll notice we never proceed down the hall or into any room without your expressed consent. Our technicians are clearly uniformed and carry identifying credentials. We understand that getting ready to have your carpeting and furniture cleaned is a big job, especially for you. And we promise to call in the event we will be more than 15 minutes past our appointed time-all because we respect you, your valuable time, and your home.
The bottom line-what makes I-V-Lee Carpet so unique-is the quality of the whole experience, from the moment we meet until we say, “Good bye and thank you.” We care just as much about your experience as you do. We want so much more than simply happy customers; we want cheerleaders.
Experience the quality of I-V-Lee Carpet services, and you’ll see for yourself why the difference between us and all our competitors is obvious .
Call Today to Schedule a Job or Estimate –336.996.0455
Our 12 Step Carpet Cleaning Process
1. Pre-Inspection
Our technician will walk through your home with you to visually inspect the carpet. He will identify potential permanent stains and give you an evaluation of expected results, as well as listen to any concerns you may have.
2. Commercial Pre-vacuum
Dry soil is removed by thoroughly commercially power vacuuming. Removing dry soil is one of the most vitally crucial steps in any cleaning process.
3. Furniture Moving
Our regular pricing includes moving sofas, chairs, tables and smaller items. Beds, dressers, and heavier pieces cost extra to move. One of our consultants can quote the exact cost to move any heavier pieces.
4. Pre-Spray
A preconditioning agent is applied to emulsify and break down traffic area soil and general spots for a more thorough cleaning.
5. Pre-Spot
Difficult spots are pre-treated with special solutions to increase chances of removal.
6. Pre-Grooming/Agitation
A professional carpet groomer or rotary brush is used to further loosen the soil.
7. Soil Extraction and Rinse
The carpet is then thoroughly rinsed using a powerful extraction cleaning system without over wetting the carpet or leaving a sticky residue behind.
8. Neutralizer
Every carpet that we clean is pH balanced afterwards so that there is no sticky residue left behind. This also leaves your carpet soft and fresh.
9. Post Spot
Any spots or stains still remaining will get extra treatment with our many specialty spotting solutions. * For longer carpet life and fewer permanent stains, be sure to have professional carpet protector applied to your carpet.
10. Post Groom
Your carpet is groomed with a professional groomer so that the pile of your carpet is standing tall when we leave. Post grooming helps the carpet pile dry faster and in the right position.
11. Speed Dry
High velocity air movers are placed on the carpet immediately after cleaning to promote faster drying.
12. Post Cleaning Inspection
Our technician will walk through your home with you to point out the cleaning results to make sure that you are completely thrilled with the job.
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